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Prompts define how your agents interpret questions and generate responses.

System Prompt

The system prompt is the primary instruction set for your agent. It’s sent at the beginning of every conversation.

Prompt Templates

Create reusable prompt templates that can be shared across agents:
  1. Go to Prompts in the sidebar
  2. Click Create Prompt
  3. Write your template with optional variables

Variables

Use double curly braces for dynamic values:
You are a {{role}} assistant for {{company}}.
Answer questions about {{topic}} using the provided context.

Best Practices

  • Keep prompts clear and specific
  • Test prompts with different types of questions
  • Use variables for reusable templates
  • Include instructions for handling missing information